Last updated: March 2026
At Lenoir, we take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have.
When you place an order, we collect your name, email address, shipping address, and payment information. We also collect browsing data such as pages viewed and products clicked to improve your shopping experience.
We use your information to process orders, send shipping updates, and provide customer support. With your consent, we may also send you updates about new collections and promotions. We never sell your personal data to third parties.
All payments are processed securely through Razorpay, which is PCI-DSS compliant. We do not store your credit card or bank details on our servers.
We use essential cookies to keep your cart and session active. We also use analytics cookies to understand how visitors interact with our site, helping us improve the experience. You can disable cookies in your browser settings at any time.
We retain your order information for as long as necessary to fulfil our legal and business obligations. You can request deletion of your account and personal data at any time by emailing us.
You have the right to access, correct, or delete your personal information. You can also opt out of marketing emails at any time using the unsubscribe link in our emails, or by contacting us directly.
We use trusted third-party services for payment processing (Razorpay), shipping logistics, and analytics. These services have their own privacy policies and handle your data in accordance with applicable laws.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions about this privacy policy or how we handle your data, please email us at hello@lenoirhouse.com.